Legal · Cura Studio
Refunds & Cancellation
Effective August 20, 2026
The plain-language version
Month to month, cancel anytime, effective at the end of your billing period. You keep every pack already delivered.
If a month's pack doesn't arrive or arrives broken, we fix it fast or refund that month. We don't prorate mid-month cancellations, and the $1 founding month is refunded in full if we fail to deliver it.
1. Cancelling
Cancel anytime by emailing maggie@thecurastudio.co from your account email or through the Stripe billing portal linked in your receipts. Cancellation takes effect at the end of the current billing period; you will not be charged again. Your final pack is the one for the period you already paid for, and you may keep displaying all packs delivered to you.
2. Refunds
We fix or refund failed months. If a monthly pack is not delivered by the last day of its month, or arrives with a defect we cannot correct within 5 business days of your report (wrong branding, unplayable files, missing formats), you choose: a corrected pack, a credit, or a full refund of that month.
No prorating. We do not prorate refunds for mid-cycle cancellations; service continues to the end of the paid period instead.
Founding month. If we fail to deliver your $1 founding month, it is refunded in full and you may walk away owing nothing.
3. Billing errors
If we ever bill you incorrectly, tell us and we refund the difference within 5 business days, no forms, no argument.
4. How refunds arrive
Refunds go back to the original payment method through Stripe, typically within 5 to 10 business days depending on your bank.
5. Questions
maggie@thecurastudio.co. A person answers, usually within one business day.